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Student Services

 

Student Residences - FAQ's

Student Development & Counselling Office, Hawthorn Campus

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 I have applied, now what?
  I am in Year 12 and don't yet have a Swinburne offer - what do I do?
  I am a deferred student - what do I do?
  Do I have to sign a contract?
  How much do I have to pay before I move in?
  Do the fees include utilities?
  Do I have to vacate during holiday periods?
  Do I have to pay a bond?
  Can I stay over Summer?
  What services are available at the College?
  What is the difference between standard and deluxe apartments?
  What should I bring?
  Is there a telephone and internet connection in each bedroom?
  Do you offer any scholarships?
   

I have applied, now what?

    Once you apply and you send in your Application fee, pass port size photo and copy of offer to Swinburne (if available), you will be sent acknowledgment of your application, please read this letter/e-mail carefully as it contains important information.
   
 

I am in Year 12 and don't yet have a Swinburne offer - what do I do?

    You send in your application with the Application Fee and passport size photo before the application due date. When you receive your VTAC offer letter you must fax it to our office on (03) 9214 5556 the day you receive it as offers will be made soon after the release of VTAC first round offers. Do not wait until you are enrolling as it is often too late at that stage.
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I am a deferred student - what do I do?

    When you apply make sure you include evidence of deferment/VTAC offer.
   
 

Do I have to sign a contract?

    Yes. You do need to sign a contract. There are several options ranging from 18 to 44 weeks. Guests staying in visitor accommodation or short term over summer do not need to enter into an agreement.
   
 

How much do I have to pay before I move in?

    The amount differs depending on which option you choose and how long you stay. Before you move in you will receive an official offer that will include, 10/11 weeks rent, Bond, Enrolment Fee, Telephone Service Fee and Social Club Fee. All of this has to be paid by the expiry date stated on your offer. * Students accepting the shorter 18 week contract are required to make full payment at the outset. Following the initial payment, payments are made in 10/11 week instalments. Please see the Fee Payment Schedule and Information Sheet.
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Do the fees include utilities?

    Yes. The fees include electricity, gas and water.
   
 

Do I have to vacate during holiday periods?

    No. You do not have to vacate during holiday periods inside your contract period.
   
 

Do I have to pay a security deposit?

    Yes. Everyone must pay a security deposit when they first move in. It is fully refundable at the end of your stay provided that you pay all your bills and leave your room/apartment clean and tidy.
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Can I stay over Summer?

    Yes. You may stay over summer. This is a non contractible period and rent will be charged at the current rate. If you are not continuing for the next contractible period, move out date is no later than the 31st January.
   
 

What services are available at the College?

    At the College the services include; Continental breakfast each morning (incl. weekends and public holidays), cleaning services, linen is provided and laundered fortnightly, Resident Advisers around 24/7 to provide a helping hand.
   
 

What is the difference between standard and deluxe apartments?

    The standard apartments are single level apartments. The deluxe apartment’s are town-house style apartments, with the bedrooms, laundry and bathroom upstairs, and the lounge and kitchen downstairs.
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What should I bring?

    Please see our ‘What should I Bring’ lists either Residential College or Student Apartments depending on where you are staying.
   
 

Is there a telephone and internet connection in each bedroom?

    There is a telephone and broadband internet connection in each room. Telephone and Internet is charged according to individual usage and is billed each month.
   
 

Do you offer any scholarships?

    Yes, we offer a number of scholarships to students residing in our Student Residences. Scholarship recipients can receive up to $2,000 a year in scholarship benefits. Please read the Scholarship information sheet to see if you are eligible.

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